Privacy Policy

Who are we ?

1337 Flavors is a brand of Vapecraft, a limited liability company registered in Belgium. Our contact details are as follows:

Vapecraft
130A Chaussée de Namur - 5030 Gembloux, Belgium
VAT Number: BE0791693115
contact@1337flavors.com

 

Who processes your data?

Vapecraft, as the data controller, collects and processes the personal data of customers of 1337 Flavors. This data is necessary to fulfill orders, manage customer accounts, and communicate with customers.

What purposes do we collect and process your data for?

The purposes of processing personal data are:

• Execute orders and deliver products
• Manage customer accounts and order history
• Communicate with customers regarding order or after-sales service inquiries.
• Improve the user experience and personalize the site content

Why is your personal data being processed?

Data processing is necessary for the execution of the sales contract between the customer and Vapecraft. It also helps to meet legal obligations and improve service quality.

What data do we collect?

The collected data may include:

• Last name, first name, postal address and email
• Phone number
• Order history
• Payment data (processed by Shopify)
• Preferences and Interests

Who will be able to access your data?

The data is accessible to Vapecraft employees in charge of customer service and order shipping. It may also be shared with subcontractors (carriers, IT service providers) for service needs, in compliance with GDPR.

Who will be able to access your data? How long will your data be retained?

Data is retained for the duration of the business relationship and for a maximum of 5 years after the last order, unless there are legal obligations for longer retention.

How is your data secured?

Vapecraft is committed to processing this data securely and confidentially, in accordance with the General Data Protection Regulation (GDPR). Appropriate technical and organizational measures are implemented to ensure data security.

Are your data processed outside of the European Union?

The data collected by 1337Flavors.com is not subject to transfers outside of the European Union.

Who will be able to access your data? What are your rights?

In accordance with the GDPR, you have the following rights:

• Right of access, rectification, and erasure of your data
• Right to restriction of processing
• Right to object to processing
• Right to data portability
• Right to file a complaint with the supervisory authority

How to exercise your rights?

To exercise your rights, you can contact the customer service of 1337 Flavors by email at contact@1337flavors.com or by mail at the registered office address. Your request will be processed as soon as possible.